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Shipping
We do our best to ship
each order the next business day once payment has cleared. Domestic
orders are shipped via UPS Ground. The shipment’s tracking number will
be given to the buyer the same day they are shipped. Delivery will
take from 3-6 days depending on the buyer’s location.
Shipping prices are determined by UPS (Please do not ask for a shipping discount). Expedited shipping
is available at an additional cost, depending on your location. Please
email your request at support@radical-z.com
International shipments: We ship all around the world! Take advantage of the undervalued $Dollar$ and buy your dream products from us. International shipment requests will be given a quote upon request and will depend upon the buyer’s location. Please include the nearest airport as we ship door to airport for International shipments. Any related customs/duty fees are the buyer’s responsibility.
Local Pickup is also available in the Metro Detroit area, please email us for address at support@radical-z.com or call 313 449 8044
Returns/WarrantyWe stand behind our products 100%. We are confident our products are as described and will meet your highest expectations. We share the same high standards with our customers in in terms of quality, structural integrity, and finish.
Every product comes with a 2 year warranty on the finish. Our Products are also guaranteed for manufacturing defects as well as shipping damage. It is our understanding that NO-ONE else can offer this generous warranty. As a quality assurance measure, All of our products exceed the world’s most demanding quality management certification standards, including: US & Europe’s ISO 9001 – ISO 9002, Japan’s demanding JWL – JWL-T and Germany’s prestigious TUV.
We also guarantee fitment! If the products don't fit we will not only give you your money back, we will also pay for shipping them back to us as well as your original shipping.
Everything from the raw material to the manufacturing process are made at factory standards and specifications.
All Returns need an RMA Number
If you need to return an item, please email us at support@radical-z.com or call 313 449 8044
